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	<title>Michelle Kasprzak &#187; Asides</title>
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	<description>Art + Life + Technology</description>
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		<title>2011 was&#8230;</title>
		<link>http://michelle.kasprzak.ca/blog/archives/1206</link>
		<comments>http://michelle.kasprzak.ca/blog/archives/1206#comments</comments>
		<pubDate>Wed, 28 Dec 2011 07:48:34 +0000</pubDate>
		<dc:creator>MK</dc:creator>
				<category><![CDATA[Asides]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[art]]></category>
		<category><![CDATA[curating]]></category>
		<category><![CDATA[exhibition]]></category>
		<category><![CDATA[lectures]]></category>
		<category><![CDATA[reflection]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[summary]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[year]]></category>
		<category><![CDATA[year in review]]></category>

		<guid isPermaLink="false">http://michelle.kasprzak.ca/blog/?p=1206</guid>
		<description><![CDATA[Last year around this time, designer/researcher Michele Perras posted her Top Ten of 2010 to Twitter. I enthusiastically jumped in and posted my top 10 too &#8212; it seemed a great way to look back and celebrate the year. The list covered life events, achievements, fabulous trips, et cetera. Top Ten of Twenty Eleven doesn&#8217;t [...]]]></description>
			<content:encoded><![CDATA[<p>Last year around this time, designer/researcher <a href="https://twitter.com/#!/michele_perras" target="_blank">Michele Perras</a> posted her Top Ten of 2010 to Twitter. I enthusiastically jumped in and posted my top 10 too &#8212; it seemed a great way to look back and celebrate the year. The list covered life events, achievements, fabulous trips, et cetera.  </p>
<p>Top Ten of Twenty Eleven doesn&#8217;t have the same ring Top Ten of Twenty Ten had to it, plus I wanted to do something a little different than last year. It was hard to pare it down, but I thought I would try to keep it to the <strong>Top 5 of 2011</strong> and include some photos. Here goes!</p>
<p>	1. This year an <strong>exhibition entitled <em><a href="http://www.cornerhouse.org/art/art-exhibitions/constellations" target="_blank">Constellations</a></em></strong> opened at Cornerhouse in Manchester UK, which I co-curated with my friend and collaborator, <a href="http://www.occasionallysomewhere.org/" target="_blank">Karen Gaskill</a>. The show featured works by Kitty Kraus, Katie Paterson, Takahiro Iwasaki, and Felix Gonzalez-Torres, and investigated themes of impermanence and flux. I know I&#8217;m biased, but I&#8217;m very proud of how beautiful and coherent the show was. Karen and I are already scheming about the next project!<br />
<div id="attachment_1248" class="wp-caption aligncenter" style="width: 510px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/12/Out-of-Disorder_hair_006.jpg" alt="" title="Constellations, Cornerhouse, Manchester 2011. " width="500" height="333" class="size-full wp-image-1248" /><p class="wp-caption-text">Out of Disorder (hair) by Takahiro Iwasaki. Photo by We Are Tape.</p></div><br />
<div id="attachment_1249" class="wp-caption aligncenter" style="width: 510px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/12/Kitty-Kraus_003.jpg" alt="" title="Constellations, Cornerhouse, Manchester 2011" width="500" height="333" class="size-full wp-image-1249" /><p class="wp-caption-text">Untitled by Kitty Kraus. Photo by We Are Tape.</p></div></p>
<p>2. I started my wonderful job as Curator at <a href="http://www.v2.nl/" target="_blank">V2_ Institute for the Unstable Media</a> in Rotterdam and kicked off <a href="http://www.v2.nl/events/blowup" target="_blank">Blowup</a>, a brand new event and exhibition series there. Over the year I delivered 5 successful editions of Blowup and the organisation&#8217;s first e-Book series (in the form of readers that accompany each Blowup event). More exciting things to come in 2012, including the <a href="http://deaf.nl" target="_blank">Dutch Electronic Art Festival</a>!<br />
<div id="attachment_1219" class="wp-caption aligncenter" style="width: 778px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/12/Blowupimage_large.jpg" alt="" title="Blowupimage_large" width="768" height="525" class="size-full wp-image-1219" /><p class="wp-caption-text">Blowup: The Era of Objects, with Julian Bleecker, Alexandra Deschamps-Sonsino, Anab Jain. With me doing my best Oprah Winfrey. Photo by Jan Nass.</p></div><br />
<div id="attachment_1262" class="wp-caption aligncenter" style="width: 510px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/12/MKEoOimage_large2.jpg" alt="" title="MKEoOimage_large2" width="500" height="333" class="size-full wp-image-1262" /><p class="wp-caption-text">Doing my best Vanna White. Photo by Jan Nass.</p></div></p>
<p>	3. Travel highlights: I was an invited guest of BAM in their <a href="http://bamart.be/projects/detail/en/51" target="_blank">International Curator&#8217;s Programme</a> and had a blast discovering <strong>Flanders</strong>; gave 4 talks in 7 days on a whirlwind and magical tour through <strong>Ukraine</strong>; visited the <strong>Venice Biennale</strong> during opening week; and enjoyed the IKT (international association of curators of contemporary art) Congress in <strong>Luxembourg and Metz</strong>. I&#8217;m really looking forward to more great trips in 2012, including going to places I&#8217;ve not yet been, like Tel Aviv.<br />
<div id="attachment_1228" class="wp-caption aligncenter" style="width: 730px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/12/karlablack.jpg" alt="" title="karlablack" width="720" height="540" class="size-full wp-image-1228" /><p class="wp-caption-text">Karla Black, Scotland + Venice</p></div><br />
<div id="attachment_1216" class="wp-caption aligncenter" style="width: 510px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/12/SANY1960-1024x768.jpg" alt="" title="Pinchuk Art Centre" width="500" height="375" class="size-large wp-image-1216" /><p class="wp-caption-text">Nice to see a queue for contemporary art! Pinchuk Art Centre, Kyiv, Ukraine</p></div></p>
<p>	4. I gave lectures in a number of places scattered around the globe, from Durham, Ontario, Canada to Lviv, Ukraine and many spots in-between (including my first <a href="http://www.pecha-kucha.org/night/amsterdam/17" target="_blank">Pecha Kucha</a> here in Amsterdam to a packed house at Trouw), and I also <strong>picked up a speaking agent</strong> &#8212; Tessa Sterkenburg at <a href="http://thenextspeaker.com/experts/michelle-kasprzak/" target="_blank">The Next Speaker</a>. Contact Tessa if you want to book me for 2012.<br />
<div id="attachment_1230" class="wp-caption aligncenter" style="width: 644px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/12/meanddan.jpg" alt="" title="meanddan" width="634" height="357" class="size-full wp-image-1230" /><p class="wp-caption-text">Dan McGee and I, in Durham, Ontario, at the Common Pulse symposium. Photo by David Jhave Johnston.</p></div><br />
<div id="attachment_1254" class="wp-caption aligncenter" style="width: 510px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/12/lviv.jpg" alt="" title="Lviv" width="500" height="375" class="size-full wp-image-1254" /><p class="wp-caption-text">Lviv, Ukraine</p></div></p>
<p>	5. I brought on <strong>four fabulous international correspondents</strong> to help with <a href="http://curating.info" target="_blank"><strong>Curating.info</strong></a>, commissioned a <strong>new logo</strong> by designer <a href="http://ritagodlevskis.com" target="_blank">Rita Godlevskis</a>, and kicked off a huge new project: the <strong><a href="http://michelle.kasprzak.ca/blog/archives/1142">Curating.info Fellowship</a></strong>, with <a href="http://cca-glasgow.com/home" target="_blank">CCA Glasgow</a>.<br />
<div id="attachment_1255" class="wp-caption aligncenter" style="width: 510px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/12/logo_med1.png" alt="" title="logo" width="500" height="126" class="size-full wp-image-1255" /><p class="wp-caption-text">New Curating.info logo by Rita Godlevskis</p></div><br />
<div id="attachment_1258" class="wp-caption aligncenter" style="width: 510px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/12/Curatinginfosite.jpg" alt="" title="Curatinginfosite" width="500" height="348" class="size-full wp-image-1258" /><p class="wp-caption-text">New site look and feel (ideas and implementation by Mikhel Proulx)</p></div><br />
What are your top 5 highlights from this past year?<br />
Looking forward to what 2012 has to bring!</p>
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		<title>A Glimmer of Hope Amid the Muck</title>
		<link>http://michelle.kasprzak.ca/blog/archives/1126</link>
		<comments>http://michelle.kasprzak.ca/blog/archives/1126#comments</comments>
		<pubDate>Tue, 30 Aug 2011 19:29:41 +0000</pubDate>
		<dc:creator>MK</dc:creator>
				<category><![CDATA[Asides]]></category>
		<category><![CDATA[advice]]></category>
		<category><![CDATA[comments]]></category>
		<category><![CDATA[Food]]></category>
		<category><![CDATA[friendship]]></category>
		<category><![CDATA[kosher]]></category>
		<category><![CDATA[neighbours]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[papers]]></category>

		<guid isPermaLink="false">http://michelle.kasprzak.ca/blog/?p=1126</guid>
		<description><![CDATA[One of my guilty time-wasting pleasures is reading online newspapers. When I really feel like procrastinating, I read the comments too. Mostly comments on news sites are godawful. The comments section of any news site is the absolute underbelly of the internet, where every troll comes out to show their true colours. If I need [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/08/gm.jpg" alt="" title="gm" width="500" height="218" class="aligncenter size-full wp-image-1130" /></p>
<p>One of my guilty time-wasting pleasures is reading online newspapers. When I really feel like procrastinating, I read the comments too. </p>
<p>Mostly comments on news sites are godawful. The comments section of any news site is the absolute underbelly of the internet, where every troll comes out to show their true colours. If I need a quick dose of spite, misogyny, homophobia, and general unpleasantness to remind me of how human (all too human) we are, the comments section of any given news site will serve quite nicely.</p>
<p>Then, in the most unlikely of places, a comment stopped me in my tracks enough to spur me to blog about it. I say in the most unlikely of places because this was an article on Canada&#8217;s national newspaper, the Globe and Mail, <a href="http://www.theglobeandmail.com/life/food-and-wine/entertaining/ask-an-entertaining-expert/our-friends-make-the-same-boring-meal-every-time-they-invite-us-for-dinner/article2133817/">asking for advice on what to do</a> about being continually invited to a neighbour&#8217;s dinner parties, where the only meal ever served is overcooked beef tenderloin and salad. Imagine &#8212; it&#8217;s a kind of First World Problem turned into a nightmare serial of mile-wide, inch-deep proportions. The comments almost universally castigated this callous couple and their ingratitude towards their kindly neighbours who perhaps prefer their beef well-done (and so what?). </p>
<p>Then I read the following:</p>
<blockquote><p><a href="http://t.co/r2VamSd">shoshanab</a><br />
10:55 AM on August 23, 2011<br />
I had an uncle who lived through the holocaust in Auchwitz and Bergen Belsen as a child. As an adult, he kept strictly Kosher at home including seperate dishes and dishwashers. He also put 18 cents (the Hebrew number that correspons to the word for life) into a jar for every meal he and anyone else in his home ate, which was later donated to charity. </p>
<p>However, if he went to anyone else&#8217;s home, he ate whatever he was given. No requests. No special meals, no demands. If he went to your generous friend&#8217;s house he would eat anything they gave him, even pork ribs, then go home and put 18 cents into a jar to be thankful for the food and for being alive. </p>
<p>Perhaps you can think about that the next time well cooked beef tenderloin doesn&#8217;t meet your requirements in generously offered food and friendship.</p></blockquote>
<p>This comment took a spurious complaint by a not-so-neighbourly couple, and in not even 200 words spun it into real lesson, especially relevant in this age of uber-foodie-ism and entitlement complexes. I might just be putting 18 cents in a jar for each meal I enjoy from now on. </p>
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		<title>Jack Layton, 1950 &#8211; 2011</title>
		<link>http://michelle.kasprzak.ca/blog/archives/1118</link>
		<comments>http://michelle.kasprzak.ca/blog/archives/1118#comments</comments>
		<pubDate>Mon, 22 Aug 2011 23:16:36 +0000</pubDate>
		<dc:creator>MK</dc:creator>
				<category><![CDATA[Asides]]></category>

		<guid isPermaLink="false">http://michelle.kasprzak.ca/blog/?p=1118</guid>
		<description><![CDATA[Jack Layton, leader of the Official Opposition, and leader of the New Democratic Party of Canada, has lost his battle with cancer. It is hard to put into words how significant a loss this is for Canada. Whether you voted NDP or not, Layton was universally admired for his sheer determination and devotion to Canadian [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/08/layton.jpg" alt="" title="NDP leader Jack Layton waves to supporters during a campaign stop in Toronto" width="431" height="242" class="aligncenter size-full wp-image-1119" /></p>
<p>Jack Layton, leader of the Official Opposition, and leader of the New Democratic Party of Canada, has lost his battle with cancer.</p>
<p>It is hard to put into words how significant a loss this is for Canada. Whether you voted NDP or not, Layton was universally admired for his sheer determination and devotion to Canadian families, seniors, children &#8212; everyone who needed help. He genuinely believed we could lift each other up and create a fairer society.</p>
<p>It has been a toxic year tainted by the disgusting spectacle of British politicians rushing to distance themselves from the corrupt media empire they had helped to create; revolutions in Egypt and elsewhere that provided hope which was quickly extinguished once it was clear youth, women, and moderate voices would have nothing to do with the new order; America brought to the economic brink by petty partisan bickering and a rabid right wing; London burning ostensibly over a police shooting but looters gone wild leaving a bitter taste; and a recent Dutch election that saw the rise of Geert Wilders&#8217; far right PVV party go from 9 seats to 24. I have not even touched the economic roller coaster and the repulsive charade of bank bailouts followed by enormous-bonuses-as-usual on Wall Street.</p>
<p>Amid all this toxicity, negativity, and despair, Jack Layton had <a href="http://www.cbc.ca/news/politics/story/2011/08/22/pol-layton-last-letter.html">this to say from his deathbed</a>:</p>
<p><strong>&#8220;&#8230; consider that we can be a better, fairer, more equal country by working together. Don&#8217;t let them tell you it can&#8217;t be done.</p>
<p>My friends, love is better than anger. Hope is better than fear. Optimism is better than despair. So let us be loving, hopeful and optimistic. And we&#8217;ll change the world.&#8221;</strong></p>
<p>Don&#8217;t let them tell you it can&#8217;t be done.</p>
<p>Don&#8217;t let them tell you it can&#8217;t be done.</p>
<p>Amid the shameful circus of global politics, Jack Layton was a rare genuine spirit, the epitome of public service, and someone so straightforward and real.</p>
<p>I am completely broken up over the loss of one of the good ones, in the face of all this bad. I am going to repeat Jack&#8217;s words many times to myself, and resolve to reprioritise and set an example afresh, to keep my head up in this dark hour. My condolences to Olivia Chow and Jack&#8217;s children, I cannot imagine the immensity of their loss.</p>
<p>Rest in peace, Jack. </p>
<p><a href="https://secure.ndp.ca/campaign/index.php?campaign=broadbent0811&#038;language=e">In lieu of flowers, Jack Layton&#8217;s family has asked that donations be made to the Broadbent Institute in memoriam.</a></p>
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		<title>Shameful lack of content</title>
		<link>http://michelle.kasprzak.ca/blog/archives/1110</link>
		<comments>http://michelle.kasprzak.ca/blog/archives/1110#comments</comments>
		<pubDate>Thu, 11 Aug 2011 21:56:37 +0000</pubDate>
		<dc:creator>MK</dc:creator>
				<category><![CDATA[Asides]]></category>
		<category><![CDATA[amsterdam]]></category>
		<category><![CDATA[city]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[dutch]]></category>
		<category><![CDATA[holland]]></category>
		<category><![CDATA[mokum]]></category>
		<category><![CDATA[netherlands]]></category>
		<category><![CDATA[songs]]></category>

		<guid isPermaLink="false">http://michelle.kasprzak.ca/blog/?p=1110</guid>
		<description><![CDATA[The tumbleweeds that blow through this blog&#8230; Shocking, innit? Well instead of belaboring this point or dragging out the I&#8217;m-so-busy excuse, I will simply point out that it&#8217;s been about a year and a half that I have been settled here in the Netherlands. I love it. I delight in all the cultural discovery that [...]]]></description>
			<content:encoded><![CDATA[<p>The tumbleweeds that blow through this blog&#8230; Shocking, innit?</p>
<p>Well instead of belaboring this point or dragging out the I&#8217;m-so-busy excuse, I will simply point out that it&#8217;s been about a year and a half that I have been settled here in the Netherlands. I love it. I delight in all the cultural discovery that there is for me here. I have fixated in particular on a child star, Danny de Munk, as one of my Dutch cultural investigations.</p>
<p>Danny de Munk was a child star in the 80s. He seems to have floated along, with one failed album in English, but otherwise reigning as the highest-paid Dutch singing star.</p>
<p>One tune from his youth, Mijn Stad (My City), stands out for me. The lyrics for this song are astounding. Here is just a small sample:</p>
<p><em>Hier heb je alles wat je hartje bekoort,<br />
wat ruzie en inbraak, en soms ook een moord!<br />
Je krijgt op je kanis, je fiets wordt gejat,<br />
maar wat moest je doen, als je Mokum niet had<br />
Want Amsterdam, is poep op de stoep,<br />
en haat in de straat, je bent op je hoede,<br />
vooral &#8216;s avonds laat,<br />
en Dansen bij Jansen,<br />
kapsones in zuid,<br />
een steen door de ruit!</em></p>
<p>Which translates roughly as:<br />
<em>Here you have everything your heart desires,<br />
Fights, break-ins, sometimes even murder!<br />
Your bike is stolen, but what would you do, if you didn&#8217;t have Mokum.<br />
Amsterdam is poop on the sidewalk, and hate in the street<br />
You&#8217;re on your guard<br />
Especially late at night, dancing at Jansen,<br />
strutting in the South,<br />
a brick through the window!</em></p>
<p>I can&#8217;t help but love this child star and the culture from which he springs where a song called &#8220;My City&#8221; is so equally disparaging and loving. <em>Poop on the sidewalk!</em> An honest appraisal, delivered with that eerie whistle that I find escaping from my lips more than once as I idle here in fine fine Mokum.</p>
<p>Do yourself a favour and watch this great video from 1985 of Danny himself singing about Amsterdam&#8217;s crime rate and poop on the sidewalk problem:</p>
<p><iframe width="425" height="349" src="http://www.youtube.com/embed/mSylEQuenvI" frameborder="0" allowfullscreen></iframe></p>
<p><em>Postscript:</em> It&#8217;s perhaps worth mentioning where I found this song in the first place. In 2004 I was at the <a href="http://deaf.nl" title="DEAF" target="_blank">Dutch Electronic Art Festival</a> in Rotterdam and heard a presentation by Merijn Oudenampsen, in which, as I recall, he scathingly took down the <a href="http://www.iamsterdam.com/" title="I Amsterdam" target="_blank">I AMsterdam campaign</a>. Of course in 2004 I had no idea that I&#8217;d be living in Amsterdam in 2011. All those years later, I remembered the presentation, and found that it had been <a href="http://www.metamute.org/en/node/10612" title="Mute" target="_blank">adapted into an article in Mute</a>. In the article, I noticed the Danny de Munk song lyric, typed that into YouTube, and discovered the video above.</p>
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		<title>2011 is&#8230;</title>
		<link>http://michelle.kasprzak.ca/blog/archives/937</link>
		<comments>http://michelle.kasprzak.ca/blog/archives/937#comments</comments>
		<pubDate>Sat, 01 Jan 2011 09:00:25 +0000</pubDate>
		<dc:creator>MK</dc:creator>
				<category><![CDATA[Asides]]></category>

		<guid isPermaLink="false">http://michelle.kasprzak.ca/blog/?p=937</guid>
		<description><![CDATA[The 100th anniversary of the birth of Canadian media and communications guru Marshall McLuhan. The year of Honeysuckle 18-2020. The year of the Metal Rabbit in the Chinese Zodiac. The year of the Bat. The International Year of Chemistry. The International Year of Forests. The European Year of Volunteering. &#160;]]></description>
			<content:encoded><![CDATA[<p><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2011/01/honeysucklepantone812120_01.jpg" alt="" title="honeysucklepantone812120_0" width="363" height="270" class="aligncenter size-full wp-image-970" /></p>
<p>The 100th anniversary of the birth of Canadian media and communications guru <a href="http://mcluhan2011.eu">Marshall McLuhan</a>.<br />
The year of <a href="http://www.creativereview.co.uk/cr-blog/2010/december/pantone-colour-of-the-year-2011-honeysuckle">Honeysuckle 18-2020</a>.<br />
The year of the <a href="http://www.herongyang.com/chinese/calendar/year_of_the_rabbit_zodiac.html">Metal Rabbit</a> in the Chinese Zodiac.<br />
The year of the <a href="http://www.yearofthebat.org/">Bat</a>.<br />
The International Year of <a href="http://www.chemistry2011.org/about-iyc/introduction">Chemistry</a>.<br />
The International Year of <a href="http://www.un.org/forests/">Forests</a>.<br />
The European Year of <a href="http://ec.europa.eu/citizenship/focus/focus840_en.htm">Volunteering</a>.</p>
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		<title>Finding Advice Online</title>
		<link>http://michelle.kasprzak.ca/blog/archives/904</link>
		<comments>http://michelle.kasprzak.ca/blog/archives/904#comments</comments>
		<pubDate>Sun, 28 Nov 2010 00:20:00 +0000</pubDate>
		<dc:creator>MK</dc:creator>
				<category><![CDATA[Asides]]></category>
		<category><![CDATA[advice]]></category>
		<category><![CDATA[courier]]></category>
		<category><![CDATA[delivery]]></category>
		<category><![CDATA[Food]]></category>
		<category><![CDATA[graze]]></category>
		<category><![CDATA[movers]]></category>
		<category><![CDATA[moving]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[parcels]]></category>
		<category><![CDATA[rating]]></category>
		<category><![CDATA[referrals]]></category>
		<category><![CDATA[removals]]></category>
		<category><![CDATA[shipper]]></category>
		<category><![CDATA[shoes]]></category>
		<category><![CDATA[testimonials]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://michelle.kasprzak.ca/blog/?p=904</guid>
		<description><![CDATA[I am a big believer in word of mouth and personal referrals, but I recently realised that more and more, I depend upon online testimonials from strangers when looking to purchase a product or service. For example, in the absence of a referral from a friend, several good online reviews from people on TripAdvisor can [...]]]></description>
			<content:encoded><![CDATA[<p>I am a big believer in word of mouth and personal referrals, but I recently realised that more and more, I depend upon online testimonials from strangers when looking to purchase a product or service. For example, in the absence of a referral from a friend, several good online reviews from people on <a href="http://tripadvisor.com">TripAdvisor</a> can convince me to book one hotel over another. However, well-organised sites like TripAdvisor don&#8217;t exist for every type of product or service. In these cases, one is left combing search results for some kind of coherent positive or negative comment about the product or company you are searching for. </p>
<p>Aside from TripAdvisor-type sites, I have found personal blogs provide the highest quality results for fair information. I wrote about this initially in 2005, <a href="http://www.brokenpencil.com/view.php?id=3215">in a feature article for Broken Pencil magazine</a>, wherein I describe how I was able to enjoy the best pizza in Montreal by reading and trusting a review by a local food blogger*. Five years later, personal reviews by bloggers are still helping me find relevant information, though I rarely provide this kind of information myself &#8212; until now. Having experienced some extreme highs and lows in terms of product expectations and customer service over the past year or so, I have created this very short list of UK-based companies that provoked extreme positive or negative reactions:</p>
<p><strong>Two thumbs up:</strong><br />
<a href="http://www.graze.com/">Graze</a>: Graze is a UK-wide healthy snack delivery service. The product itself is excellent, and there&#8217;s a fantastic selection. Using their website to plan deliveries and select food preferences was very easy &#8212; fun, even. Customer service is truly impressive, with polite and helpful responses that arrive quickly. On the rare occasion that a box failed to arrive or some food wasn&#8217;t quite right, customer service never quibbled, and always supplied a replacement product without complaint. I wish every online shopping experience was like Graze.</p>
<p><a href="http://stores.ebay.co.uk/Schuh-Branded-Shoes-Online">Schuh eBay Store</a>: This gem of a shop stands out in the sea of shopping possibilities on eBay. The high street Schuh shops are fine, but the eBay shop is used to clear last remaining pairs, end of line items, and shoes with minor damage, and you can pick up some amazing deals. Their customer service is quick to respond, fair, and friendly. They are also fair about shipping costs, and will let you group your purchases (to a limit) for one flat shipping fee. </p>
<p><strong>Two thumbs down:</strong><br />
<a href="http://www.dolphinmovers.com/">Dolphin Movers</a>: We used this firm for an international move this year. Every aspect of our experience with the company was poor (bad communication, inaccurate briefing to their subcontractors, et cetera). The rock-bottom low point was trying to get a refund on the rental of some equipment that we paid for upfront, but was cancelled well before it was to be used. It took dozens of emails, numerous phone calls, and several <em>months</em> to get a refund. It was a very clear case, and they never disputed that we were entitled to the refund, but kept stalling us for a totally unreasonable amount of time. It was infuriating and wasted a substantial amount of my time. (If you are looking for a good international mover, try <a href="http://www.alliedpickfords.com/Pages/Landing.aspx">Allied Pickfords</a>, who I had a very good experience with on another move.)</p>
<p><a href="http://www.parcelmonkey.co.uk/">Parcelmonkey</a>: I used this service to ship an important document, which needed to be at its destination to meet a deadline. Despite being warned at the start of the process that I absolutely needed access to a printer to complete the booking, I was never issued a shipping label. I also never received a working tracking number, and sending support tickets to customer service was useless. Despite the fact that the status of the order still says &#8220;pending&#8221; in my account, I found out through other means that the document was in fact picked up, though I&#8217;m uncertain if it arrived in time for the deadline. Utterly shambolic. </p>
<p>* The best pizza in Montreal, if you really must know, is at <a href="http://ameliospizza.com/">Amelio&#8217;s</a>. </p>
<p><em>Postscript: An article just out in the <a href="http://nyti.ms/hegqiq">New York Times</a> also highlights the perils of online shopping, especially when any review (even a negative one) can push a company up in search engine rankings. </em></p>
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		<title>Apparently, today, a bunch of people in the UK slept in one hour because of a bug in the iPhone alarm clock app</title>
		<link>http://michelle.kasprzak.ca/blog/archives/845</link>
		<comments>http://michelle.kasprzak.ca/blog/archives/845#comments</comments>
		<pubDate>Mon, 01 Nov 2010 23:07:43 +0000</pubDate>
		<dc:creator>MK</dc:creator>
				<category><![CDATA[Asides]]></category>

		<guid isPermaLink="false">http://michelle.kasprzak.ca/blog/?p=845</guid>
		<description><![CDATA[I would just like you to ponder the wider ramifications of this for a second. According to the news today, a glitch in the iPhone alarm clock software caused a significant portion of the UK workforce to sleep in by an hour this morning, making people late for work, generally confused, et cetera. I am [...]]]></description>
			<content:encoded><![CDATA[<p>I would just like you to ponder the wider ramifications of this for a second. According to the <a href="http://www.pcpro.co.uk/news/362407/iphone-alarm-bug-leads-to-uk-lie-in">news today</a>, a glitch in the iPhone alarm clock software caused a significant portion of the UK workforce to sleep in by an hour this morning, making people late for work, generally confused, et cetera.</p>
<p>I am reminded of the moment at PICNIC this year when Soenke Zehle said he was astonished to watch Steve Jobs announce that people are now able to print from their iPads &#8212; and receive a standing ovation for this. </p>
<p>We are happy with so little. We depend on these devices so much. What will the next news story look like?</p>
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		<title>How Not To Make A Difference</title>
		<link>http://michelle.kasprzak.ca/blog/archives/697</link>
		<comments>http://michelle.kasprzak.ca/blog/archives/697#comments</comments>
		<pubDate>Mon, 07 Jun 2010 21:44:14 +0000</pubDate>
		<dc:creator>MK</dc:creator>
				<category><![CDATA[Art & Culture]]></category>
		<category><![CDATA[Asides]]></category>
		<category><![CDATA["school"]]></category>
		<category><![CDATA[activism]]></category>
		<category><![CDATA[alain de botton]]></category>
		<category><![CDATA[amsterdam]]></category>
		<category><![CDATA[bullshit]]></category>
		<category><![CDATA[ethnic "minorities"]]></category>
		<category><![CDATA[femaleness]]></category>
		<category><![CDATA[feminism]]></category>
		<category><![CDATA[London]]></category>
		<category><![CDATA[maleness]]></category>
		<category><![CDATA[school of life]]></category>
		<category><![CDATA[white men]]></category>
		<category><![CDATA[whiteness]]></category>

		<guid isPermaLink="false">http://michelle.kasprzak.ca/blog/?p=697</guid>
		<description><![CDATA[I recently attended a course at &#8220;The School of Life&#8220;, in London, UK. This course was called &#8220;How To Make A Difference&#8221;. It cost £30 and featured wine, sandwiches, and cake along with a couple of hours of lecturing and group activity. It unfortunately taught me nothing new, and in fact made me feel ashamed [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_699" class="wp-caption alignleft" style="width: 242px"><a href="http://michelle.kasprzak.ca/blog/wp-content/uploads/2010/06/RosaParks_4.jpg"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2010/06/RosaParks_4-232x300.jpg" alt="" title="RosaParks_4" width="232" height="300" class="size-medium wp-image-699" /></a><p class="wp-caption-text">Rosa Parks - someone who made a real difference.</p></div>
<p>I recently attended a course at &#8220;<a href="http://www.theschooloflife.com/">The School of Life</a>&#8220;, in London, UK. This course was called &#8220;How To Make A Difference&#8221;. It cost £30 and featured wine, sandwiches, and cake along with a couple of hours of lecturing and group activity. It unfortunately taught me nothing new, and in fact made me feel ashamed to be there: what kind of privileged middle-class jerk was I, attending a class on how to make a difference, when I know full well what to do? When I know full well what those who are not in my elevated position have to do just to carve out a tiny bit of space for themselves?</p>
<p>It didn&#8217;t help that the examples of the &#8220;changemakers&#8221;  in this &#8220;class&#8221; (oh yeah, I am using quotes very recklessly and lazily!) presented were 98% white males, negating long and powerful histories of activism around the world by, uh, everyone else.</p>
<p>I pointed out this terrible omission to the <a href="http://www.theschooloflife.com/Mark-Brickman">teacher</a>, and so my duty to &#8220;The School of Life&#8221; is done.</p>
<p>Instead of writing angry screeds to Alain de Botton (heavily involved in the establishment of said &#8220;school&#8221;), or overly angry screeds here (I could go into much further detail), I decided I&#8217;ll write something cursory here about my experience, as a kind of word to the wise to my friends and associates, and hold my own event here in Amsterdam, on How To Make A Real Difference. (Hat tip to <a href="http://designswarm.com/blog/">Alex</a> for putting this idea in my head).</p>
<p>Stay tuned for details on this event.</p>
<p>10/06/2010 update: Alain de Botton himself has been in touch to discuss my concerns in depth. Kudos to Alain and the School for being very attentive to my feedback.</p>
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		<title>Narcissism Evolved (or devolved)</title>
		<link>http://michelle.kasprzak.ca/blog/archives/504</link>
		<comments>http://michelle.kasprzak.ca/blog/archives/504#comments</comments>
		<pubDate>Mon, 12 Apr 2010 17:02:15 +0000</pubDate>
		<dc:creator>MK</dc:creator>
				<category><![CDATA[Asides]]></category>
		<category><![CDATA[beauty]]></category>
		<category><![CDATA[dorian gray]]></category>
		<category><![CDATA[myth]]></category>
		<category><![CDATA[narcissism]]></category>

		<guid isPermaLink="false">http://michelle.kasprzak.ca/blog/?p=504</guid>
		<description><![CDATA[1994-2009: In a recent article on the Telegraph, Melissa Whitworth describes the phenomenon of &#8220;phototherapy&#8221;: &#8220;For many women who are not ill, phototherapy is a chance to step away from the humdrum monotony of everyday life. &#8230; it&#8217;s a chance for many women &#8220;to have a pin-up moment away from their busy schedules, the screaming [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_505" class="wp-caption alignright" style="width: 470px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2009/10/naked3_1494600cwhitw.jpg" alt="Melissa Whitworth posed naked when she turned 30 to capture her body at its peak, before having children" title="naked3_1494600c" width="460" height="287" class="size-full wp-image-505" /><p class="wp-caption-text">'Melissa Whitworth posed naked when she turned 30 to capture her body at its peak, before having children'</p></div>
<p><strong>1994-2009: </strong>In a <a href="http://www.telegraph.co.uk/health/women_shealth/6255773/Posing-naked-for-a-womens-magazine-felt-brave-and-shocking.html">recent article on the Telegraph</a>, Melissa Whitworth describes the phenomenon of &#8220;phototherapy&#8221;: &#8220;For many women who are not ill, phototherapy is a chance to step away from the humdrum monotony of everyday life. &#8230; it&#8217;s a chance for many women &#8220;to have a pin-up moment away from their busy schedules, the screaming kids, work, household duties and family&#8221;.&#8221; Ms. Whitworth underwent some phototherapy herself (see results above), enjoying a &#8220;pin-up moment&#8221; that she deemed &#8220;brave and shocking&#8221;. Well, let&#8217;s see&#8230;</p>
<div id="attachment_654" class="wp-caption aligncenter" style="width: 458px"><img src="http://michelle.kasprzak.ca/blog/wp-content/uploads/2009/10/glamourshots.jpg" alt="" title="glamourshots" width="448" height="336" class="size-full wp-image-654" /><p class="wp-caption-text">From the GlamourShots Facebook group.</p></div>
<p><strong>1990:</strong> &#8220;After years of success in special events photography, Candid Color Systems® introduced a new company targeting the female portrait market called Glamour Shots®. Knowing that women liked to be pampered, Counts’ brainchild filled a niche in the formal photography business by offering a complete session to its customers which included a personalized consultation, makeover, hairstyling, wardrobe changes from a vast clothing stock in the store, a fun photography session and what is considered a first for this industry, the customers could actually view their proofs on a video monitor right after their session and order their pictures instantaneously.&#8221;</p>
<p><strong>1890:</strong> Oscar Wilde published &#8220;The Picture of Dorian Gray&#8221;. The novel describes how the beautiful Dorian sells his soul, so that a portrait of him will grow old but his own beauty will not fade. &#8220;&#8221;How sad it is! I shall grow old, and horrid, and dreadful. But this picture will remain always young. It will never be older than this particular day of June. . . . If it was only the other way! If it was I who were to be always young, and the picture that were to grow old! For this&#8211;for this&#8211;I would give everything! Yes, there is nothing in the whole world I would not give!&#8221;"</p>
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		<item>
		<title>I was talking to this very nice person at a very fashionable opening in London who said she used to read my blog and really enjoyed the witty commentary on contemporary culture.</title>
		<link>http://michelle.kasprzak.ca/blog/archives/521</link>
		<comments>http://michelle.kasprzak.ca/blog/archives/521#comments</comments>
		<pubDate>Mon, 02 Nov 2009 22:56:34 +0000</pubDate>
		<dc:creator>MK</dc:creator>
				<category><![CDATA[Asides]]></category>
		<category><![CDATA[me]]></category>

		<guid isPermaLink="false">http://michelle.kasprzak.ca/blog/?p=521</guid>
		<description><![CDATA[This really made my evening. Obviously this is no longer the case, though. So I am making a not-quite-New-Year resolution of sorts to go back to my fascinating days of yore. Stay tuned, but in the meantime please enjoy some of my Greatest Hits: Lead Into Gold Face Value Never, Ever Reach the Moon Why [...]]]></description>
			<content:encoded><![CDATA[<p>This really made my evening. Obviously this is no longer the case, though. So I am making a not-quite-New-Year resolution of sorts to go back to my fascinating days of yore. Stay tuned, but in the meantime please enjoy some of my Greatest Hits:</p>
<p><a href="http://michelle.kasprzak.ca/blog/archives/208">Lead Into Gold</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/190">Face Value</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/172">Never, Ever Reach the Moon</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/167">Why Have a Blog?</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/148">Bring on the laptop concerto</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/100">Crumpled up Paper Vs. the Idiolect</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/95">So Much to Learn from Old Pizza (Or, Did Andy Like Anchovies?)</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/87">Dude, Where&#8217;s My Coconut?</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/42">Rest In Peace: Alexander Calder (1898-1976), and Piet Mondrian (1872-1944)</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/24">Expo, or, the Tale of Two Mayors</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/15">Just Add Water</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/11">The Real Life of An Artist</a><br />
<a href="http://michelle.kasprzak.ca/blog/archives/8">Last Speakers</a></p>
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